Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
STINewark, NJ • On-site, Remote
Full-time
Posted 14 days ago
Job description
NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that
7+ Months
Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers
Frequently asked questions
Q: What skills or qualities help someone succeed as a Desktop Engineer?
A: To succeed as a Desktop Engineer, key technical skills include proficiency in operating systems (Windows, macOS, Linux), desktop management tools (Microsoft System Center, SCCM), and scripting languages (PowerShell, Python). Additionally, strong problem-solving skills, attention to detail, and effective communication are essential soft skills, as they enable Desktop Engineers to troubleshoot complex issues, collaborate with stakeholders, and provide clear technical guidance. By combining these technical and soft skills, Desktop Engineers can efficiently manage and maintain desktop environments, ensuring high uptime and user satisfaction, which in turn supports career growth and effectiveness in the role.
Q: What is the career path for a Desktop Engineer?
A: A Desktop Engineer's typical career progression involves starting as a Junior Desktop Engineer or Help Desk Technician, where they troubleshoot and resolve basic desktop-related issues, then advancing to a Desktop Support Engineer or Senior Desktop Engineer role, where they oversee more complex desktop deployments, migrations, and maintenance. As they gain experience, they can move into senior roles such as Desktop Engineering Lead or IT Infrastructure Manager, where they oversee large-scale desktop projects and teams. Key opportunities for skill development include learning about virtualization, cloud computing, and cybersecurity, which can lead to long-term career prospects in IT leadership, architecture, or specialized roles like DevOps or Cloud Engineer.
![STI job posting for a Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote in Newark, NJ with a salary of $30 to $63 Hourly with a map of Newark location.](https://www.ziprecruiter.com/svc/fotomat/public-ziprecruiter/uploads/job_page_images/sti-desktop-engineer-3rd-shift-newark-nj-onsite-for-1-month-will-be-100-remote-job-opening-newark-nj.webp)